Picnic Technologies

Picnic Technologies delivers fresh groceries to your door with free, eco-friendly, scheduled deliveries through an easy-to-use app.

Year

2024

Company

Picnic Technologies

Project Type

Design for company proposition

Role

Product designer

Project Overview

Re-imagining the future of online grocery shopping

This project transforms online grocery shopping by integrating it with a full meal delivery service designed for families. This in-app solution eases family life by minimizing the complexity of weekly meal planning.

Challenge

Helping families to make meal
planning easier

My Role/Responsibilities

Branding
Prototyping
UX & UI Design

Discovery

Gaining insight & understanding

Families were interviewed to understand meal planning and grocery shopping habits, followed by surveys to gather data on diet preferences, and an analysis of meal delivery services and competitors to identify market strengths and areas for improvement.

Key research insights

Together with the UX research team I identified key insights based on the research methods stated above

Define

Identifying the meal planning challenge

Using affinity diagramming to identify common themes and patterns from research data, creating a user journey map to visualize grocery shopping and meal planning processes, and defining a clear problem statement based on the gathered insights.

Customer journey map

This customer journey map is the synthesis of the insights of the research efforts as described above. The problem statement is that families find weekly meal planning and grocery shopping time-consuming and stressful, lacking customizable solutions for their diverse dietary needs and preferences.

Develop

Working towards a central concept

Conducting brainstorming sessions with stakeholders, creating concept sketches of the app's interface, develop low-fidelity prototypes, and gather user feedback through testing.

Concept sketches and teesting

Concept sketching and development focused on dietary preferences, a weekly meal planning tool, and ingredient management. Continuous rounds of user testing revealed that the dietary preferences questionnaire should initiate the flow, followed by a planning tool offering suggested recipes based on those preferences. Finally, a complete ingredient list is generated and added to the basket in one step.

Deliver

The final design solution

The solution is a planning tool that suggests weekly meals based on personal preferences and allows for easy customization of the recommended recipes, enabling families to efficiently plan a series of weekly meals and add these to basket.

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